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At CHIN & CO Migration Agency, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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Information We Collect
We may collect personal information including:

• Full name

• Date of birth

• Contact details

• Passport details

• Visa and immigration history

• Employment information

• Education information

• Family and relationship information

• Supporting documents

• Information provided during consultations or enquiries

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How We Collect Information
We may collect personal information when you:

• Submit an enquiry through our website

• Book a consultation

• Contact us by phone or email

• Engage our migration services

• Provide documents to us

• Communicate with us throughout your migration matter

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How We Use Your Information
We may use your personal information to:

• Assess your migration circumstances

• Provide migration advice

• Prepare and manage visa applications

• Respond to your enquiries

• Communicate with you about your matter

• Meet our legal and professional obligations

• Improve our services

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Disclosure of Information
We may disclose your personal information where necessary to:

• The Department of Home Affairs

• The Administrative Review Tribunal (if applicable)

• Education providers

• Employers or sponsors

• Professional advisers assisting with your matter

• Government agencies where required by law

We will never sell your personal information to third parties.

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Data Security
CHIN & CO Migration Agency takes reasonable steps to protect your personal information from unauthorised access, misuse, alteration or disclosure.

However, while we use reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

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Access and Correction
You may request access to the personal information we hold about you or request corrections if you believe the information is inaccurate, out of date, incomplete, irrelevant or misleading.

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Cookies
Our website may use cookies to improve your browsing experience and analyse website performance.

You can choose to disable cookies through your browser settings, although this may affect how some parts of our website function.

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Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

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CHIN & CO Migration Agency
Email: info@chinandcomigration.com.au
Phone: 0426 272 095
Location: Melbourne, Victoria